Terms And Conditions

Welcome to Miva Real Estate India. These Terms and Conditions (“Terms”) govern your access to and use of https://in.miva.ae/ (“Website”) and the real estate information, property listings, enquiry facilities, consultation services and other services made available through the Website.

In these Terms, “Miva”, “Miva Real Estate India”, “we”, “us” and “our” refer to the entity operating Miva Real Estate India. “You” and “User” refer to any person accessing, browsing, enquiring through or otherwise using the Website.

By accessing or using this Website, submitting an enquiry, requesting a callback, communicating with us through WhatsApp, email or telephone, or using any of our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

If you do not agree with these Terms, please discontinue use of the Website.

1. About Miva Real Estate India

Miva Real Estate India provides property discovery, real estate consultation, investment guidance and transaction-support services relating to residential properties, commercial properties, plots and other real estate opportunities in India.

Unless expressly stated otherwise in writing, Miva acts as a real estate consultant, broker, marketing partner or facilitator and not as the developer, promoter, builder, owner or seller of properties displayed on the Website.

Our role may include:

• Providing information about available properties and projects.
• Connecting prospective buyers or investors with developers, promoters, owners or authorised representatives.
• Arranging property consultations and site visits.
• Assisting with property selection and negotiations.
• Providing general market and investment information.
• Facilitating communication and documentation between parties.
• Assisting customers through different stages of a real estate transaction.

The final property transaction is subject to the documentation, terms, approvals and agreements entered into between the buyer and the relevant developer, promoter, seller or other contracting party.

2. Property Listings and Information

We make reasonable efforts to provide accurate and current property information. However, information displayed on the Website may be provided by developers, promoters, property owners, channel partners, government sources or other third parties.

Property information may include:

• Prices and price ranges
• Unit configurations
• Property sizes and dimensions
• Floor plans
• Images and videos
• Master plans
• Location information
• Amenities
• Payment plans
• Possession or handover dates
• Construction status
• Availability
• Offers and incentives
• RERA information
• Expected returns or appreciation information

Such information is provided for general informational and marketing purposes and may change without prior notice.

Property prices, inventory, specifications, payment plans, offers, taxes, government charges, registration charges and availability are subject to confirmation from the relevant developer, promoter, seller or competent authority at the time of enquiry or transaction.

3. RERA and Regulatory Information

Where a real estate project is required to be registered under the Real Estate (Regulation and Development) Act, 2016 (RERA) and applicable State rules, users should verify the project’s registration number, approvals, project status and other information directly through the relevant State Real Estate Regulatory Authority.

Where available, Miva may display RERA registration numbers or related information provided by developers or promoters.

Before booking or purchasing any property, you should independently verify:

• RERA registration and current project status.
• Developer or promoter credentials.
• Approved building and layout plans.
• Title and ownership documents.
• Government and regulatory approvals.
• Encumbrances, if any.
• Carpet area and other property measurements.
• Possession or completion timelines.
• Payment schedules.
• Applicable taxes and statutory charges.
• Terms of the allotment letter and agreement for sale.

Information displayed on this Website should not replace information published by the relevant RERA authority or contained in executed legal documents.

4. Illustrations, Images and Floor Plans

Photographs, computer-generated images, artist impressions, renders, sample apartment images, videos, floor plans, landscaping, furniture, fixtures and other visual material displayed on the Website may be indicative or representational.

The final development, unit, layout, fittings, views, amenities, landscaping or surrounding infrastructure may differ from promotional representations.

Users should rely on approved plans, specifications and agreements issued by the relevant developer or promoter before making a purchase decision.

5. Prices and Availability

All prices displayed on the Website are indicative unless expressly stated otherwise.

Prices may change due to:

• Developer revisions.
• Unit availability.
• Floor or location premiums.
• Payment plan selection.
• Government charges and taxes.
• Registration charges.
• Maintenance charges.
• Preferential location charges.
• Other applicable fees.

The availability of a property shown on the Website does not guarantee that the property will remain available when you contact us.

Final price and availability must be confirmed before booking.

6. No Guaranteed Investment Returns

Information regarding potential rental yield, capital appreciation, return on investment, future price growth, infrastructure development, market demand or investment potential is provided for general informational purposes.

Real estate values and returns can be affected by market conditions, government policies, interest rates, infrastructure development, supply and demand and other factors outside our control.

Miva does not guarantee:

• Capital appreciation.
• Rental income.
• Return on investment.
• Resale value.
• Future property prices.
• Occupancy levels.
• Completion or possession dates communicated by third-party developers.

Past performance or historical price appreciation should not be considered a guarantee of future performance.

7. No Legal, Tax or Financial Advice

Nothing published on this Website should be interpreted as legal, financial, investment, accounting or tax advice.

Users should consult appropriate independent legal, financial, tax and other professional advisers before entering into any real estate transaction.

8. Property Enquiries and Communications

When you submit an enquiry, contact form or request for information through the Website, you may provide details such as your:

• Name
• Telephone number
• Email address
• Preferred location
• Property requirements
• Budget or investment preferences
• Message or enquiry

By submitting an enquiry, you authorise Miva to contact you regarding your request through appropriate communication channels, including telephone, email, SMS or WhatsApp.

Where required by applicable law, promotional or marketing communications will be sent based on the appropriate consent or lawful permission.

You may request to stop receiving marketing communications at any time.

9. Site Visits and Property Consultations

Site visits, meetings and property consultations arranged through Miva are subject to confirmation and availability.

Visitors must comply with the security requirements, safety instructions and policies applicable at the project or property location.

Miva will not be responsible for delays, cancellation of visits or restrictions imposed by developers, sellers, property owners, authorities or circumstances outside our reasonable control.

10. Bookings, Payments and Transactions

Unless expressly stated otherwise, merely submitting an enquiry through the Website does not constitute a property booking, reservation, purchase agreement or legally binding offer.

Any booking amount, expression of interest, reservation amount, token amount or other payment relating to a property should be made only after reviewing the applicable terms and documentation.

Payments made directly to a developer, promoter, property owner or other third party are governed by the terms agreed between you and that party.

Miva is not responsible for the acts, omissions, refund policies or contractual obligations of third parties unless responsibility is expressly accepted by Miva in a written agreement.

Users should never transfer money based solely on Website information without verifying the recipient and transaction details.

11. Third-Party Developers and Sellers

The Website may feature properties developed, promoted, owned or sold by third parties.

The inclusion of a property or project on the Website does not mean that Miva owns or develops that project.

Developers, promoters, property owners and other third parties remain responsible for their respective:

• Representations.
• Construction.
• Approvals.
• Project delivery.
• Contractual obligations.
• Refund obligations.
• Warranties.
• Property documentation.

Any dispute arising directly from obligations under a sale agreement, allotment agreement or developer contract may need to be resolved with the relevant contracting party in accordance with applicable law.

12. User Responsibilities

You agree to:

• Provide accurate information when submitting enquiries.
• Use the Website only for lawful purposes.
• Independently evaluate any property before purchasing.
• Verify material property information before making payments or commitments.
• Obtain professional advice where appropriate.
• Comply with applicable laws and regulations.

You must not:

• Use the Website for fraudulent or unlawful activities.
• Attempt unauthorised access to our Website or systems.
• Introduce viruses, malicious software or harmful code.
• Scrape, copy or systematically extract Website content without permission.
• Misrepresent your identity.
• Use Website information to impersonate Miva or its representatives.
• Reproduce our content for commercial purposes without permission.

13. Intellectual Property Rights

Unless otherwise stated, the Website and its original content, branding, design, graphics, text, database structure, logos and other materials are owned by or licensed to Miva.

Third-party trademarks, project names, developer logos, photographs and other intellectual property remain the property of their respective owners.

You may use Website content for personal and non-commercial property research only.

No material may be copied, reproduced, distributed, republished, modified or commercially exploited without appropriate permission.

14. Third-Party Websites

The Website may contain links to developer websites, RERA portals, map services, social media platforms, payment services or other third-party websites.

Miva does not control such websites and is not responsible for their:

• Content.
• Privacy practices.
• Security.
• Availability.
• Accuracy.
• Products or services.

Access to third-party websites is at your discretion and subject to their own terms and policies.

15. Website Availability

We aim to maintain the Website in good working condition but do not guarantee uninterrupted or error-free operation.

The Website may occasionally be unavailable because of maintenance, updates, technical issues, network failures or circumstances outside our reasonable control.

We may modify, suspend, remove or discontinue any Website feature, property listing or service without prior notice.

16. Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its content are provided on an “as available” and “as is” basis.

While reasonable efforts are made to maintain accurate information, Miva does not warrant that every listing, price, specification, image, availability status or third-party representation will always be complete, accurate or current.

Nothing in these Terms excludes any right or liability that cannot legally be excluded under applicable Indian law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Miva will not be liable for indirect, incidental, consequential or special losses arising from:

• Reliance on outdated or third-party property information.
• Changes in property prices or availability.
• Investment losses or market fluctuations.
• Developer or seller delays or defaults.
• Third-party representations.
• Website interruptions.
• Unauthorised third-party activities beyond our reasonable control.

This limitation does not apply where liability cannot be restricted under applicable law.

18. Privacy

Personal information collected through the Website is handled in accordance with our Privacy Policy, which should be read together with these Terms.

By using the Website, you acknowledge the practices described in the Privacy Policy.

19. Changes to These Terms

We may revise these Terms periodically to reflect changes in our services, Website functionality, business operations or applicable legal requirements.

The updated version will be published on this page along with the revised “Last Updated” date.

Continued use of the Website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by law.

20. Governing Law

These Terms are governed by the laws of India.

Any dispute arising from these Terms or the use of the Website will be subject to the jurisdiction of the competent courts in India, subject to any rights or remedies available to consumers under applicable law.

Nothing in these Terms restricts a consumer from approaching any competent Real Estate Regulatory Authority, consumer commission, court, tribunal or other statutory authority where permitted by law.

21. Contact Us

If you have questions about these Terms and Conditions, please contact:

Miva Real Estate India
Website: https://in.miva.ae/
Email: info@miva.ae
Phone / WhatsApp: +91 93178 91001

Chandigarh / Mohali Office:
Office No. 135, 2nd Floor, CPM 35B, Central Plaza,
Emaar Hills, Sector 105,
Sahibzada Ajit Singh Nagar, Punjab – 140306, India.